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About a year ago Dana Rubinstein of The Brooklyn Paper wrote a story about Penguin Place. It came out before we had the new website and this blog space, so for your penguin reading pleasure here it is.
The world's largest online penguin paraphernalia retailer -- Brooklyn's
own "Penguin Place" -- is so ruffled by a Hollywood-inspired explosion
in penguin competition, that he's re-tooling his Web site.
"In a couple of years I went from being the only online penguin store, to one of a few," said
Eric Bennett, referring to the impact that the hit movies, "March
of the Penguins", Surf's Up" and "Happy Feet," had on his business. "The penguin
pie got bigger, but my sales have struggled just to stay the same." Bennett, an average-sized, youthful looking, dad-about-DUMBO, has operated his home based
www.penguin-place. com for about 10 years. But, this is the first time his
dominion over the online penguin paraphernalia business has been
challenged. Or even, frankly, noticed.
In response to competition Bennett, 47, will re-launch his ancient by internet standards web site later this month.
"My present 'Penguin Place' is ... very cute and quaint, and everyone
likes it, but it was built in 1997 and for the internet that's like
driving a Model T in the left lane of the interstate. Folks are
speeding past me on their way to the mall," he said.
Bennett has been in the business of selling penguin bric-a-brac for
over 20 years, his Web site preceded by actual retail outlets at South
St. Seaport in NYC and Harborplace in Baltimore.
Since 1997, he's run his Web site out of what he's dubbed "The Igloo"
-- a home office on the fifth floor of a decrepit old factory that some
call the "DUMBO Museum" for its apparent refusal to go luxury, like the
rest of its neighbors in Brooklyn's new SoHo.
The Igloo itself harkens back to a less orderly, pre-bar code age: An
old refridgerator is home to a small rookery of penguin stuffed
animals, penguin costumes hang from old pipes that run along the
ceiling, while boxes on shelves erupt with penguin onesies, T-shirts,
slippers, wallpaper border, and less mundane penguin items, like the
Waddling Penguin Pooper -- which, after you wind it up, deposits small
brown plastic candies from its behind (yes, it's a big seller).
One of the few penguin items not for sale is a bottle of Penguin Ale
given him by Rex Hunt, the former governor of the Falkland Islands,
home to the Rockhopper penguin.
Some of Bennett's most ardent buyers include members of the big city
philharmonics (apparently, because they resemble penguins in their
tuxedos and bowties), and a running group for overweight people called
"The Waddlers."
Bennett's entanglement with the Gentoos and Blackfoots of the world
began when he was a freshman at Queens College and dating his "first
real girlfriend."
"She liked gymnastics, the ballet, and she also liked penguins," said
Bennett. "Me being a normal 18-year-old guy, I had a choice, ballet
tickets or penguins. I started getting her penguins. And she
reciprocated. It sort of became known amongst our friends and family
that penguins were our thing. "When we split up in my junior year, I
had a major foothold in penguin paraphernalia," said Bennett.
A couple of years after graduating, Bennett visited Boston's Quincy
Market, which had just been revamped and was flush with stores selling
all manner of kitschy stuff.
There was an all pig shop called Hog Heaven, the Cow Pit with its stuffed cows and bovine salt-and-pepper
shakers, The Lefty Shop and even a unicorn store filled with "mythological things." So when
the South Street Seaport opened in New York a year later,
Bennett visited the Seaport and "on a dare from a friend" submitted an application to open a penguin
pushcart history was made.
And so, on May 15, 1985, "Next Stop South Pole" was hatched. The
ex-girlfriend, now a theater set designer designed the cart, and
Bennett filled it with penguin items he'd bought from toy and gift trade shows.
"The first week, my parents and grandparents would pull up chairs about 20 feet away,
near the food court, and just watch, because they couldn't comprehend
what I was doing. They needed to see me selling penguins for a living with their own eyes." said Bennett.
Soon, he moved into a kiosk, and then into a store on Pier 17. He
eventually had another location in Baltimore, seasonal carts in Miami and
Colorado, a mail-order catalog and a quarterly magazine about penguins
called "The Penguin Post."
Along the way, Bennett nurtured his love for penguins -- he says, "I've
never met a penguin or penguin lover I didn't like, which is more than I can say for
most people I've met."
Meanwhile, Bennett has had to adapt to a shifting business climate. In
the 1990s, as the rest of the city became more tourist friendly, South
Street Seaport lost its luster. And, the Internet grew. Soon, he ran
his business entirely online.
"By 2000, I was grossing more on-line than I was as a retail shop at the Seaport," said Bennett.
The ex-girlfriend, the progenitor of Bennett's penguin fixation, and
now a purchaser of merchandise for Disney theme parks, said she's not
surprised by Bennett's success.
"He definitely has an enterprising sort of spirit, so he's able to make it work," said the former flame, Robin Feinsot.
Bennett was typically humble about his accomplishments.
"I was 24 when I came up with the penguin concept," said Bennett. "The year before I thought a spooky carwash was a good idea."
Well, one out of two ain't bad.
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